Privacy Policy
Effective as of April 07, 2025
This Privacy Policy ("Policy") applies to Blockchain Basics Academy ("Company", "we", "us", "our") and governs data collection and usage. The Company's website is a Blockchain Education platform site. By using the Company website and services, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information when you voluntarily provide it, such as your:
- First and Last Name
- Email Address
When you purchase the Company's products and services, **payment processing, including the collection of billing and credit card information, is handled by our third-party payment processor, Stripe.** We do not directly collect or store your full payment card details. Stripe uses this information to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Company's public message boards (our Community feature), this information may be collected and used by others.
We do not collect additional personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message or interacting with our support channels (including our AI chatbot 'Tiff', which may record interaction data and email if provided for follow-up); (c) submitting payment information via Stripe when purchasing products and services. *(Removed sweepstakes/offers - VERIFY if these ARE applicable)*. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional technical or usage information as described below.
Use of your Personal Information
The Company collects and uses your personal information to:
- Operate the platform and deliver the services you have requested (including access based on your subscription tier).
- Process transactions via our payment processor (Stripe).
- Provide you with information, products, or services that you request from us.
- Provide you with notices about your account, subscription, and service updates.
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Notify you about changes to our website or any products or services we offer or provide through it.
- Provide customer support, including through our AI chatbot and human follow-up if requested.
- Improve our website, platform, and services (e.g., by analyzing usage data).
- Maintain security and prevent fraud.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
The Company may also use your personally identifiable information (if you opt-in) to inform you of other products or services available from the Company and its affiliates.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
The Company shares data only with trusted service providers necessary to deliver our services to you. These providers are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to the Company. Our key service providers include:
- **Platform & Application Provider:** Our website, member portal, and integrated applications (including Smart Websites, Funnels, CRM, AI tools like Tutor/Professor etc.) are hosted and operated via the **Deal.ai white label platform**. Deal.ai processes data as necessary to provide this core functionality.
- **Payment Processing:** Payments are processed by **Stripe**. We share necessary transaction information with Stripe but do not store your full payment card details.
- **Chatbot Services:** Our website chatbot (Tiff) is powered by technology associated with **Deal.ai's Marketing API** (`api.marketing.deal.ai`), which processes interaction data to provide support.
- **Analytics Providers:** We may use analytics services (like potentially Google Analytics or built-in platform analytics) to understand website usage. *(VERIFY & Detail actual tools used)*
- **Email Service Providers:** Third parties may be used to send transactional or marketing emails.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
Tracking User Behavior & Automatically Collected Information
We may keep track of the websites and pages our users visit within our platform (`blockchainbasicsacademy.com` and `ai.blockchainbasicsacademy.com`) to understand how our services are used and which features are most popular. We may also automatically collect general technical information (such as IP address, browser type, domain names, access times, referring website addresses) for service operation, quality maintenance, security, and statistical analysis. This may involve the use of cookies and similar technologies as described below. *(VERIFY & detail specific tools/methods used for tracking based on analytics/remarketing answers)*
Use of Cookies
The Company's website may use "cookies"...
One of the primary purposes of cookies is to provide a convenience feature...
You have the ability to accept or decline cookies...
Links
This website contains links to other sites...
Security of your Personal Information
The Company secures your personal information... We use the following methods for this purpose:
- - SSL Protocol
When personal information (such as payment information processed by Stripe) is transmitted, it is protected through the use of encryption...
We strive to take appropriate security measures... you acknowledge that... security... cannot be guaranteed.
Your Privacy Rights (Including California Residents)
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete... if it is necessary to:
- Complete the transaction... provide a good or service requested... perform a contract...
- Detect security incidents... protect against malicious, deceptive, fraudulent, or illegal activity...
- Debug to identify and repair errors...
- Exercise free speech...
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research...
- Enable solely internal uses that are reasonably aligned with your expectations...
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner...
Depending on applicable law (such as the CCPA for California residents), you may have additional rights, such as the right to access or correct your information, or opt-out of the "sale" or "sharing" of data. Please contact us using the information below to inquire about or exercise your rights.
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13...
Email Communications
From time to time, the Company may contact you via email... We may receive a notification when you open an email...
If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by **clicking on the unsubscribe link** provided in the email.
External Data Storage Sites
We may store your data on servers provided by our **third-party hosting vendors and service providers (such as Deal.ai)** with whom we have contracted.
Changes to This Statement
The Company reserves the right to change this Policy from time to time...
Contact Information
The Company welcomes your questions or comments regarding this Policy. Please contact us at:
Blockchain Basics Academy
7901 4th St. N
Ste 300
St. Petersburg, Florida 33702
Email Address: **support@blockchainbasicsacademy.com**